Help Center
Common questions from students using Vexlore A+.
How do I get started?
Sign in with your Google account. New accounts are reviewed before access is activated — we'll email you as soon as yours is ready, and you can check the status any time by signing back in.
Why isn't my account active yet?
New sign-ups go through a brief manual review before access is activated. If it's been a while, reach out through our Contact page and we'll take a look.
Do I need my school to sign up for this?
No — Vexlore A+ is purchased directly by you, independent of any college or university. If your school already has Vexlore Campus, ask your school about that option instead.
What can I use the AI tools for?
Vexlore A+ includes subject-specific AI tools for writing, math, science, and more — the same set available in Vexlore Campus, built to help you study, understand concepts, and work through problems.
Is my data shared with anyone?
No. Since A+ has no institutional relationship, your data is never shared with a school, employer, or any third party. We never sell your data or use it for advertising. See our Privacy Notice for full details.
How does billing work?
Pricing and billing details are shown when you sign up. You can cancel anytime; cancelling stops future billing.
Something isn't working — how do I get help?
Reach out through our Contact page and we'll get back to you within one business day.
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